Latest Compass Adjusting News & Information

    Mother Nature Doesn’t Stop. Neither Do We.   News item posted on : Monday March 23rd 2020

    mother nature

    Compass Adjusting Services understands that the continued spread of the Coronavirus is generating concern and uncertainty for many. We are continuing to monitor the advice and bulletins of national, state and local health officials on all medical issues and to implement precautionary measures.

    Amid the Coronavirus pandemic, many companies are forced to adjust their average day-to-day operations.

    Compass Adjusting has made these adjustments and is continuing to be fully operational. We are continuing to research claim handling solutions to keep everyone involved in the claim cycle healthy and safe.


    Compass Adjusting Frequently Asked Questions   News item posted on : Tuesday March 3rd 2020

    Getting Started With Compass

    1. How do I become a Compass Adjuster? You will need to sign up on Compass Connect which will add you to our Roster.
    1. Once on Compass’ Roster, how do I receive communications? You will receive all correspondence by email and text in our new system. Please make sure email and phone numbers are up to date.
    1. Do I need experience to work claims with Compass? At most, clients would like at least 2 years worth of adjusting experience, please make sure and add not only the years but how many claims you have worked under the perils section.
    1. What certifications will be needed to work with Compass? This will vary based on what the carrier recommends we do to work their claims. We will send out information regarding this pre-deployments. Please update your profile with any and all certs you have received in the past with prior firms / carriers.
    1. Do I need an adjuster license to work claims? Yes you do, in the more licenses that you acquire the higher the chances are for you to deployed. You can obtain licenses from state specific sites, NIPR and Sircon. Again, please update your profile with any and all licenses you have.
    1. What estimating software do I need to work claims? The majority of our clients will require you to work with Xactimate estimating software. However, in a case where the client needs another estimating software, please add to your profile any additional estimating software you have used in the past.


    Work Requirements

    1. How to stay active on Compass Roster? Remaining active on our roster is easy. Following the tips below will ensure you remain active in our system:
    • Respond to our communications (texts, voicemail messages and emails) in a timely manner and provide us with the information and/or documents that we’re requesting. If we’re requesting information from you, it’s because we need it in order for us to consider you further for opportunities. If you fail to respond to us in a timely manner or fail to provide us with requested information, we’ll have no choice but to mark your profile inactive.
    • Keep your profile updated. Be sure to keep us informed when you obtain new licenses, certifications, training or skills. This will help us in determining which positions you’re qualified for as assignments arise.


    1. How will I be updated on possible deployments with Compass?

    Deployments and updates will vary depending on the assignment:

    • When dealing with Catastrophe claims, these will come via email, phone calls and/or text messages. You may also see these deployments on social media.
    • For Daily work, you will receive emails, phone calls and also on all social media accounts.


    When Deployed

    1. When deployed, what equipment will I need? In order to work field property claims, you will need a laptop, camera, ladder and all tools to properly inspect a home. Your profile will you allow you to add what size ladder you currently have. It will also allow you to let us know how steep of a roof you are comfortable on. Please make sure this section is update to date.
    1. How long are deployments with Compass? Due to the unpredictable nature of this business, we cannot always guarantee the duration of a field or in-office deployment. Once on-site of the deployed area, more information will be given to help give a better understanding of the damages and claim volume.
    1. Who is responsible for expenses when deployed? When you are deployed with Compass, you will be responsible for all of your expenses. We do not arrange for travel or any hotel accommodations. You will be out of pocket for all expenses.


    Compass Connect Site

    1. How do I create a new profile on the Compass Site? is the link to register on our Roster. Once you have clicked on the Compass Connect link, there is a Register button in the top right-hand corner. Please click to move forward. You can register on our new site by email, Facebook, Google or LinkedIn. You will then need to create your password.
    1. Now that I am at the Registration screen, what next? Once you are at your profile screen, you will need to start to fill out each section to the full extent of your knowledge.

    Please note: If you are an induvial working as a 1099 or a Business entity it will also ask what positions you are applying for as well as personal info and Xactnet address.

    1. What information is needed for Professional Skills? Please make sure and add all prior work experiences including but not limited to Commercial and Property work:
      • Add all the years you have been in that position.
      • Add all software skills and equipment.
      • When you get to the adjuster expertise section, this is very important!!! Please make sure and add all the claims that you have worked in the past.

    – Example (Hail claims – 1000). Fill this out through its entirety as this is crucial for future deployments.

    • Finally, “how far are you willing to travel (one way) to accept claims?”
    1. Licenses, Certifications and Resumes. This portion of your profile is also very important. Please fill out and add all licenses you currently have. We will use this for deployments in these states. You will also do the same in the certification section. If you have a certification that isn’t listed for some reason, just let us know and we will get it added. There is also a section to add your resume, please add this as well.
    1. How do I know if my profile is completed? Once you fill out the profile, professional skills, licenses, certification and resumes sections you will see a box at the bottom right hand corner that asks you to acknowledge that all the info is correct. Please check that box and click register next to it to finalize. You will receive an email that has activation details to activate your new profile account. You will also be asked for a phone confirmation, please add your mobile number and the system will send you a text with a specific code to activate future text messages from Compass.
    • Please note that your account will be active once you complete the email and text portion. These are both a must to complete your profile.

    NEW ADJUSTER PORTAL – MUST REGISTER TO RECEIVE CLAIMS   News item posted on : Tuesday February 18th 2020

    Compass Adjusting Services has a new adjuster portal called Compass Connect. You should be receiving emails from our team about how to set up your profile. It’s crucial you read these emails as there are directions on how to register.

    In order to remain and be added to our roster: EVERYONE MUST REGISTER at

    You cannot use usernames/passwords from any other site to login, this is a brand new site. Both new and current Compass team members must go through the “Register” link at the top right corner next to “Login” at the link provided above.

    We appreciate your patience as we transfer to this new database! In time, we think you will find it to be beneficial for all users.

    15 Years of Compass Adjusting Services   News item posted on : Wednesday January 22nd 2020

    This week we are celebrating Compass Adjusting Services’ 15th year.

    Our owners incorporated Compass 15 years ago, this week. It has been a wonderful 15 years and we are looking forward to many more.

    Compass’ goal moving forward is to continue giving our insured’s and client’s exemplary service and be the best IA firm in the business.

    Thank you to everyone who has worked with us and for us to make Compass the IA firm that it is today.

    15 Years of Compass Blue cake

    NACA Convention 2020: “How to Set Up a Meeting with Compass in the Brella App”   News item posted on : Friday January 3rd 2020

    So many apps. So little time.

    We’ve made it easy for you to understand how to use the 2020 NACA Convention’s scheduling app: Brella.

    Click the link below for a video of step by step directions to scheduling an appointment with a Compass team member. Our Operations Manager, one of our Field Directors and our Recruiting Coordinator will all be there.

    Click here: Brella Tutorial

    Make sure you stop by and visit with us at Booth 313!


    Holiday Safety Tips: Avoiding Fire Claims   News item posted on : Monday November 25th 2019

    As  many people know,  the holiday season has the highest number of fire claims. We’re here with some info to help you decrease your odds of your home going up in smoke.



    Whether you’re frying or baking your turkey… both come with some fire hazards.

    Deep-frying-turkey-can-turn-disasterous-if-youre-not-prepared-660x390 Women_TurkeyInOven-FTR

    If you’re frying, check out this link for tips:

    Baking? Here’s a link with some tips:,the%20bird%20in%20a%20casserole



    power strip

    When the colder weather comes out, so do space heaters. Did you know there are fire hazards associated with space heaters, as well? Read this article for information on how to avoid space heater fires:


    Please stay safe this holiday season.

    You can follow us on Facebook, LinkedIn, Instagram or Twitter to stay up to date.


    STAY UP TO DATE WITH CALIFORNIA WILDFIRES   News item posted on : Wednesday October 30th 2019

    Want to stay up to date with the latest California wildfire situations?

    The California Department of Forestry & Fire Protection’s website is a great source of information:

    California experienced the deadliest and most destructive wildfires in its history in 2017 and 2018. Fueled by drought, an unprecedented buildup of dry vegetation and extreme winds, the size and intensity of these wildfires caused the loss of more than 100 lives, destroyed thousands of homes and exposed millions of urban and rural Californians to unhealthy air. While wildfires are a natural part of California’s landscape, the fire season in California and across the West is starting earlier and ending later each year.

    Courtesy of:

    Wildfire season is tragic, terrifying and unpredictable. Keep the people of California in your thoughts and prayers.

    HALLOWEEN FIRE SAFETY TIPS AND FACTS   News item posted on : Tuesday October 15th 2019


    Halloween is one of America’s favorite holidays.  It’s fun and exciting but we want to help keep your family and friends safe.

    According to, “For each year from 2014 to 2016, an estimated 10,100 fires were reported to fire departments in the United States over a three-day period around Halloween and caused an estimated 20 deaths, 125 injuries and $102 million in property loss.”

    “The largest general property type category was outside fire (38 percent) followed by residential fires (32 percent). Residential Halloween fires, however, resulted in the most deaths (68 percent), injuries (79 percent) and property loss (51 percent).”

    Below are some fire safety tips courtesy of FEMA and NFPA:


    Teach your children to stay away from open flames and keep open flames away from the reach of children and pets. This doesn’t just go for Halloween but for any time of year.

    In case of a fire, make sure you have your fire exit strategy and plan in place.

    Stay safe, have fun and Happy Halloween from your friends at Compass Adjusting Services!

    Find more Halloween fire data here:

    Expensify: An Easier Way to Track Expenses   News item posted on : Monday September 23rd 2019



    As an Independent Adjuster, you may find it difficult to keep up with your expenses. Whether you’re turning them into your firm or using it for tax purposes, it becomes tedious.

    “Work smarter, not harder” – at least in terms of doing your expenses…

    “Automatic Receipt Scanning

    Simply snap a photo of each receipt as soon as you make a purchase, then put away your phone. Patented SmartScan OCR automatically transcribes the receipt information and stores the receipt image forever. Yep, that’s right — forever.

    Separate Business & Pleasure

    You might feel like your job is your life, but the IRS doesn’t see it that way. Categorize expenses as business or personal to keep track of spend and ensure accurate Schedule C tax deductions.

    GPS Mileage Tracking

    Need to log miles in your nonstop day? Automatic GPS mileage tracking makes it easy to deduct miles spent on the road.

    Automatic Credit Card Import

    Sync your credit card to Expensify to keep track of what you spend on your business, even when you don’t have receipts.

    You can visit or find Expensify in the APP store.

    Dorian Deployment Update   News item posted on : Friday August 30th 2019

    We are expecting to deploy a significant amount of adjusters so make sure to be prepared! Our managers have begun to make deployment calls and will continue to do so over the next couple of days.


    Seibels St Johns, Seibels Centauri, Seibels Gulfstream, Universal, and ICAT all have great fee schedules and are expecting a large amount of claims!


    As the storm continues to develop, we will have a better idea just how many adjusters we need, but in the meantime please make sure you are taking care of housekeeping items such as Xactimate, licensing, etc…

    We are excited to see y’all out there!


    Check below for an update from Mike’s Weather Page – Spaghetti Models for Hurricane Dorian!

    5pm NHC update and track: Still expected to be a major Hurricane nearing landfall at 130mph. Still uncertainty in the 4/5 day tracks. Still turn west coming and turn north after. Still timing of the turn is the big question. Can’t focus on any one particular model this far. They are possible thus the wider cone by the NHC. Not an easy forecast to nail down right now.



    Afternoon spaghetti models: Eventual turn west towards northern Bahamas and Florida. Eventual slowdown. Eventual turn northward. Big questions on this turn. It can change so much and who gets what. Thinking is getting clearer. Just need a little more time to tighten these models up. Florida impacts start Sunday it appears… landfall ranging from Sunday night to Monday. Huge rain event as this slows. Huge 130mph winds predicted by the NHC on approach.